Embattled Chief Executive Officer of Menzgold, Nana Appiah Mensah, popularly known as NAM 1 has issued an update regarding efforts to repay the more than 46,000 customers owed by the company and has encouraged them to purchase a GH₵650 Menzgold Digital Verification Access Card (MDVAC)in order to verify their transactions.

According to a statement signed by NAM1, this verification card will give “customers who believe they have genuine indebted transactions claims, to check their transaction status.”

Customers of the defunct gold dealership who wish to claim their transactions are encouraged to upload original coloured soft copies of their transactions’ supporting documents from August 10, 2023, to September 14, 2023.

According to the statement, this has become necessary because “over sixty percent (60%) of claims they have received were fraught with unacceptable infractions which invalidate the claims in question.”

According to NAM 1, this will enable the company to do the due diligence of customers they are indebted to before they make any payments.

The statement also sent a word of caution to customers who fail to go through the verification process stating;

“Customers who fail to undergo this process risk forfeiture of their purported claims, as their right of claim would have been waived by the failure on their part to discharge their obligation.”

Read the full statement below;